On non-instructional days, summer holidays, Christmas holidays and March break care is currently not provided.
Quest Kids will be closed the following Non-instructional days:
Monday December 5th
Christmas Break Monday December 19th to Monday January 2nd
The Quest Kids program is closed on the statutory holidays listed here:
Christmas Day Sunday December 25th
Boxing Day Monday December 26th
Afterschool days exclude the following Early Dismissal Days:
Fees are payable on the 1st of this month. Questkids reserves the right to charge $5/day for all fees not payed by the 5th of the month.
Thirty days’ written notice on the first day of the month is required for withdrawal from the program to Karen at Quest
Families must pay in full up until the end of those 30 days. If funds have already been paid beyond those 30 days, a refund will be provided to the family.
Cancellation and Refund Policy
We understand many families have variable schedules and we try to be as flexible as possible, however Quest kids still needs to plan and staff for our program appropriately. Our policy regarding cancellation and refunds are as follows;
- One calendar’s month notice is required to cancel for full day or afterschool care
- Adding a full day or afterschool care requires minimum 24 hours’ notice if a spot is available